There will be 1 complimentary license reset with a $9.95 fee applied for all resets thereafter. If you go over this limit you will need to visit this page and request a code reset. Your license allows for installation on 2 machines at the same time with a 3rd activation built in for emergencies. In Case of an Emergency you can use PCDJ Software Demo as a fully functional version for 14 days. Please allow 1 full business day for a reply. please type “Lost License” in the license field. If you have lost your license code please visit this page and fill out a support ticket. PCDJ is not responsible for lost codes and cannot issue replacement product codes. (PLEASE READ CAREFULLY)The customer is responsible for security and safety of their product license code for PCDJ Products. Just starting out and getting into digital DJing or KJing? Our webinars are a wealth of information to help you get started using computers and the basics of media software. (Click here to buy annual support plan)įor more detailed information on support policy, helpful links and more, please continue reading: PCDJ Webinars Tech Support Plan (non training related): $179 annually. (Click here to buy six month support plan) Tech Support Plan (non training related): $99 per six month period. (Click here to buy and set-up appointment) Per Training Session (any issue): $49 per 30 minutes. Per Incident Support (any issue): $29 per session. Please contact your Sales Representative or submit a support ticket to make an appointment. Support Via Telephone:įREE ACTIVATION AND INSTALLATION SUPPORT for the first 30 days from date of purchase. Support Via Email:įREE UNLIMITED SUPPORT: Receive free unlimited technical and customer support anytime via email by filing out a support ticket. The FAQ System a collection of articles that answers the most common issues with PCDJ Software. More information is available below or Click here General DJ / KJ Educational Training Videos are available on our PCDJ Webinars Page. Click Here For the Software Support Pages. Training videos for PCDJ Software are available on it’s dedicated software support page.
0 Comments
Leave a Reply. |